Sharmae B.

EA /VA

Initial Interview Score:

22/30

Internal Scorecard (1 - 5)

<17 Does not meet requirements 

18-20 – Meets Requirements 

20 – 25 – Exceed requirements

25-30 – Excellent growth potential

With over 9+ years of experience managing high-volume marketing campaigns and leading cross-functional teams to deliver strategic marketing initiatives. Demonstrated success in multi-channel campaign execution, lead nurturing, brand development, and performance analysis. Expert at aligning teams with business goals and translating marketing data into actionable growth strategies. Highly adaptable and effective in fast-paced, global environments.

Experienced Virtual Employee and Coordinator with backgrounds in healthcare operations, customer service, insurance support, project coordination, and administration. Skilled in scheduling, customer communication, data entry, documentation, ticket management, team collaboration, and strategic planning, she has supported diverse clients and teams while managing administrative and operational responsibilities.

  • Client Services – Virtual Assistant – August 2023 – August 2026
  • Virtual Assistant and Project Coordinator – November 2020 – July 2023
  • Healthcare Operations Coordinator – November 2017 – November 2020
  • English Teacher – June 2016 – July 2018
  • Customer Service Associate – Operations – April 2011 – May 2015
Appointment SettingCalendar ManagementCross-functional CollaborationCustomer ServiceData AnalysisData EntryEnglish Language Proficiency (verbal and written)File ManagementGeneral Administration TaskManagement and FilteringPerformance trackingProject ManagementStrategic PlanningTeamwork