Percinet Csyl A

Dynamic Business Development & Customer Service Professional

Vetted, Mid Senior Level
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Initial Interview Score:

25/30

Internal Scorecard (1 - 5)

<17 Does not meet requirements 

18-20 – Meets Requirements 

20 – 25 – Exceed requirements

25-30 – Excellent growth potential

About

With over 9+ years of experience managing high-volume marketing campaigns and leading cross-functional teams to deliver strategic marketing initiatives. Demonstrated success in multi-channel campaign execution, lead nurturing, brand development, and performance analysis. Expert at aligning teams with business goals and translating marketing data into actionable growth strategies. Highly adaptable and effective in fast-paced, global environments.

A highly motivated and results-oriented professional with proven experience in business development, customer service, and multilingual communication. Eager to leverage strong analytical skills, a proactive approach to identifying new opportunities, and a commitment to excellence in a challenging role. Adept at building rapport, resolving complex issues, and contributing to organizational growth. Seeking to apply expertise in a dynamic company that values dedication and offers avenues for professional advancement.

Work Experience
  • Links Healthcare | Data Entry and Payroll Specialist
  • Hirey Inc. | Business Development Manager
  • Sesamecare | Customer and Client Support Assistant Specialist
  • Freelance | Freelance Japanese-English Tutor
  • iQor | Customer Escalations Representative
  • VXI (AT&T MSS Account) | Customer Service Specialist (SME & Trainer)
Additional Information and Skills
Account Management and Quality AssuranceCustomer service repData-driven strategic planningDocumentation & ReportingEA/VAExecutive / Virtual AssistantHuman Resource & RecruitmentKnowledgeable in Employee Relations including and not limited to Training, Compensation and BenefitsOutbound and Inbound SalesProcess OptimizationQuickBooks