Lea V.

EA/VA

Initial Interview Score:

22/30

Internal Scorecard (1 - 5)

<17 Does not meet requirements 

18-20 – Meets Requirements 

20 – 25 – Exceed requirements

25-30 – Excellent growth potential

With over 9+ years of experience managing high-volume marketing campaigns and leading cross-functional teams to deliver strategic marketing initiatives. Demonstrated success in multi-channel campaign execution, lead nurturing, brand development, and performance analysis. Expert at aligning teams with business goals and translating marketing data into actionable growth strategies. Highly adaptable and effective in fast-paced, global environments.

Training and Customer Service Professional with over 10 years of experience in learning and development, customer service, technical support, virtual assistance, and employee coaching. Skilled in facilitating instructor-led and virtual training, developing training materials, mentoring employees, and improving operational performance. Recognized for strong leadership, excellent communication, problem-solving, and the ability to deliver results in fast-paced environments.

  • Certified Trainer I – March 2022 – Present
  • Senior Customer Service Representative – Nov 2020 – March 2022
  • Technical Support Representative – April 2018 – May 2019
  • Virtual Assistant – July 2014 – January 2015
AccountingCampaign Development & ManagementCoachingContent ManagementCustomer ServiceData EntryGoogle WorkspaceLeadership & Team DevelopmentMicrosoft SuitesPerformance ManagementTax DocumentationTechnical SupportTime ManagementTraining facilitation