Hennessy A.

EA / VA / Patient Coordinator

Initial Interview Score:

20/30

Internal Scorecard (1 - 5)

<17 Does not meet requirements 

18-20 – Meets Requirements 

20 – 25 – Exceed requirements

25-30 – Excellent growth potential

With over 9+ years of experience managing high-volume marketing campaigns and leading cross-functional teams to deliver strategic marketing initiatives. Demonstrated success in multi-channel campaign execution, lead nurturing, brand development, and performance analysis. Expert at aligning teams with business goals and translating marketing data into actionable growth strategies. Highly adaptable and effective in fast-paced, global environments.

Adaptable and detail-oriented professional with experience supporting clients, coordinating services, managing records, and handling administrative tasks across healthcare and other industries. My background has prepared me to work independently, adapt to different processes, and provide reliable virtual support with clear communication, accuracy, and consistent follow-through.

  • Appointment Setter & Data Analyst – Oct 2025 – Sep 2026
  • Social Welfare Officer II – Aug 2023 – Oct 2025
  • Virtual Assistant – E-commerce – Nov 2024 – Feb 2025
  • Customer Service & Sales Rep. – Aug 2021 – August 2023
Appointment SettingCase management documentationClient SupportCompliance ManagementConversion trackingCustomer ServiceCustomer SuccessData AnalysisData Analysis and ReportingEscalation ManagementHIPAA complianceLead QualificationMedical billing & insurance verificationOnboarding Workflow OptimizationOrganizational SkillsPatient Care CoordinationPatient Intake and Records ManagementPreparation of Reports and DocumentationProject & Workflow ManagementProspecting outreachSales-drivenService recoveryTask Prioritization