Lynette D.

EA / VA

Initial Interview Score:

25/30

Internal Scorecard (1 - 5)

<17 Does not meet requirements 

18-20 – Meets Requirements 

20 – 25 – Exceed requirements

25-30 – Excellent growth potential

With over 9+ years of experience managing high-volume marketing campaigns and leading cross-functional teams to deliver strategic marketing initiatives. Demonstrated success in multi-channel campaign execution, lead nurturing, brand development, and performance analysis. Expert at aligning teams with business goals and translating marketing data into actionable growth strategies. Highly adaptable and effective in fast-paced, global environments.

Results-focused Client Relations & Operations Specialist with experience supporting UK and US-based businesses across healthcare and homecare staffing, property lettings, virtual reception, customer support, fulfillment operations, and social media management. Experienced in managing client and customer communications, coordinating healthcare staffing requirements, screening applications and supporting documents, handling tenant enquiries, maintaining CRM records, supporting remote teams, and coordinating daily workflows. Strong background in UK homecare staffing, including coordinating careers, senior careers, and nurses for homecare placements and supporting recruitment and compliance processes. Known for being organized, adaptable, detail-oriented, and proactive, with the ability to manage competing priorities, communicate effectively with clients and teams, learn new systems quickly, and provide reliable support in remote environments.

  • TEAM MANAGER / FULFILLMENT DIGITAL SPECIALIST
  • SOCIAL MEDIA MANAGER
  • VIRTUAL CONCIERGE / RECEPTIONIST
  • REFERENCING AGENT
  • CLIENT RELATIONS CONSULTANT
Client CommunicationClient Relationship ManagementClient SupportContent ManagementCRM & Data ManagementCRM & Data Management: Zoho CRMCross-functional CollaborationCustomer Inquiry HandlingCustomer ServiceCustomer service repData AnalysisData EntryEmail ManagementExecutive / Virtual AssistantGoHighLevelGoogle WorkspaceMicrosoft SuitesOnboarding Workflow OptimizationProject Coordination & Timeline MonitoringSocial Media ManagementTeam Leadership & Cross-Functional CoordinationTrelloWorkflow process