Leah D.

EA/Customer Service Representative

Initial Interview Score:

22/30

Internal Scorecard (1 - 5)

<17 Does not meet requirements 

18-20 – Meets Requirements 

20 – 25 – Exceed requirements

25-30 – Excellent growth potential

With over 9+ years of experience managing high-volume marketing campaigns and leading cross-functional teams to deliver strategic marketing initiatives. Demonstrated success in multi-channel campaign execution, lead nurturing, brand development, and performance analysis. Expert at aligning teams with business goals and translating marketing data into actionable growth strategies. Highly adaptable and effective in fast-paced, global environments.

I am a graduate of an Associate in Hotel and Restaurant Management who is more than willing to share my learning gained through the academy and experiences – EMPOWERED COMMUNICATION SKILLS in anyindustry that I will be in. Moreover, I would love to work with passionate individuals to improve my skills as we advocate for providing an excellent customer service experience.

  • Customer Service Representative – A Place for Mom – March 14, 2025 – April 3, 2026
  • Customer Service Representative – Sunprime Finance INC – November 8, 2018–March 10, 2025
  • Customer Service Representative – Lizard Bear Tasking INC. – Task Us – November 8, 2018 – October 8, 2022
  • Customer Service Representative – SMETSYS SOFTWARE SOLUTIONS – May 1, 2016 – October 1, 2018
  • Secretary – SKZ CORPORATION – June 28, 2015 – April 30, 2016
Chat SupportClient CommunicationClient SupportCustomer service repCustomer SuccessData Management Customer Support (Voice & Non-Voice)