Paolo S

Operations & Customer Service Representative

Initial Interview Score:

28/30

Internal Scorecard (1 - 5)

<17 Does not meet requirements 

18-20 – Meets Requirements 

20 – 25 – Exceed requirements

25-30 – Excellent growth potential

With over 9+ years of experience managing high-volume marketing campaigns and leading cross-functional teams to deliver strategic marketing initiatives. Demonstrated success in multi-channel campaign execution, lead nurturing, brand development, and performance analysis. Expert at aligning teams with business goals and translating marketing data into actionable growth strategies. Highly adaptable and effective in fast-paced, global environments.

A strategic thinker and results-driven executive, I excel in team leadership, stakeholder engagement, and go-to market strategy execution. My proficiency spans channel and e-commerce operations, Global Capability Center, and business model transformation, ensuring sustainable growth and competitive advantage.

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Customer service repMicrosoft OfficeOperations Management AdministrativeProgramming LanguagePythonQlikViewSales Strategy & Upselling Cross-Department CollaborationSAPTeamsWeb DevelopmentWorkday