Bianca A

OPERATIONS & ADMIN SPECIALIST

Initial Interview Score:

20/30

Internal Scorecard (1 - 5)

<17 Does not meet requirements 

18-20 – Meets Requirements 

20 – 25 – Exceed requirements

25-30 – Excellent growth potential

With over 9+ years of experience managing high-volume marketing campaigns and leading cross-functional teams to deliver strategic marketing initiatives. Demonstrated success in multi-channel campaign execution, lead nurturing, brand development, and performance analysis. Expert at aligning teams with business goals and translating marketing data into actionable growth strategies. Highly adaptable and effective in fast-paced, global environments.

Experienced in customer service (voice and non- voice), content writing, and operations management for a medical tutoring startup. Skilled in administrative coordination, workflow optimization, account resolution, data research, and written content production. Proven ability to streamline processes, support business growth, and deliver high-quality outputs across multiple functions.

  • Customer Service Representative (Voice & Non-Voice)
  • Telecommunications & Fitness Accounts | US based
  • Ghostwriting | Academic
  • Operations Manager & Administrator | Medical Tutoring Company
Content Writing & Editing ResearchData Management Customer Support (Voice & Non-Voice)Execution RecruitmentOnboarding Workflow OptimizationOperations Management AdministrativeSales Strategy & Upselling Cross-Department CollaborationSupport Project Development